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Frequently Asked Questions
We are two busy working moms with a deep passion for Home, Family, Design, Art, and Ethical Businesses. Our commitment lies in merging the finest organic cotton materials with impeccable craftsmanship to create a distinctive fusion of comfort, sustainability, and luxury, all for you.
Our quilts are meticulously crafted from 100% organic cotton fabric, ensuring that the cotton used is cultivated without the use of synthetic pesticides or genetically modified organisms (GMOs). This eco-conscious and sustainable choice not only offers you a premium product but also contributes to a greener and more environmentally friendly future.
Our quilts are expertly handcrafted by skilled artisans in India who approach their work with a deep sense of pride and dedication. Each quilt is not merely a product but a singular piece of art, meticulously crafted with love and an unwavering commitment to precision. In stark contrast to mass-produced quilts, our heirloom creations are painstakingly handmade, deliberately designed to withstand the trials of time and become cherished heirlooms in your family.
We prioritize ethical production. Our artisans are fairly compensated, and we maintain a commitment to fair labor and sustainability throughout our supply chain. This commitment to ethical labor practices resonates throughout every aspect of our operation, reflecting our unwavering dedication to both people and the planet.
Currently, we do not offer customization options.
We include care instructions with every product, but as a general guideline, we strongly recommend opting for dry cleaning as the preferred method of care.
Absolutely, our quilts are meticulously crafted to deliver year-round comfort. They excel in providing warmth during the colder seasons while also ensuring breathability throughout the warmer months, thanks to the innate qualities of organic cotton.
Certainly! Our dresses are meticulously crafted with a focus on luxury and elegance, making them the ideal choice for special occasions. We take into account the challenging summer conditions of the Middle East, selecting fabrics that prioritize breathability and comfort, ensuring you stay cool and comfortable in even the hottest weather.
Yes, we ship our products internationally. Shipping costs and delivery times may vary depending on your location.
With the right care, our heirloom quilts have the potential to endure for generations, transforming into cherished family heirlooms. These quilts are expertly crafted to withstand everyday wear and tear, evolving into treasured keepsakes. Our quilts come in string Muslin cloth bags which you can use to store them safely.
We stand behind the quality of our quilts. If you encounter any issues, please contact us at orders@riandtoni.com.
Absolutely! Our organic cotton quilts are not only exceptionally comfortable but also hypoallergenic. They are carefully crafted without the use of harsh chemicals, making them an ideal and safe choice for individuals with allergies or sensitivities. Your comfort and well-being are our top priorities.
We regret to inform you that we cannot accept returns for hygiene reasons unless the product delivered has a quality/manufacturing defect. Please photograph the defect as soon as you open the packaging. We do offer the option to cancel your order within a 6-hour window from the time of placement. We appreciate your understanding of our policies as we strive to maintain the highest standards of hygiene and customer satisfaction. Kindly note since these quilts are handmade and woven; you may notice some imperfections in the print yet it is what makes each quilt unique and beautiful.
Placing an order through our website is a breeze. Simply explore our wide selection of products, and then follow our user-friendly, secure online ordering process. You'll find it's a convenient and straightforward way to make your purchase with confidence.
Currently, we operate online. However, you can book an appointment at out Group Company’s HQ located at Office 305 - Warsan Tower, Barsha Heights, to see the products.